Fundamentals of an Effective Urgent Care Center - Part I

Price: $350.00

Date: Wednesday, May 16, 2018
Time: 10:30A - 12P PACIFIC TIME (1:30P Eastern Time)
Cost: $350 per computer connection

There are 8,000 Urgent Care Centers (UCCs) in the United Sates, up 10 percent from 2017. According to a 2018 study by the Urgent Care Association, UCCS are growing twice as fast as emergency departments (EDs).

This set of webinars will describe the industry, industry trends and considerations for establishing a UCC (Part I). The second webinar (or Part II) will define advanced strategies including marketing strategies, staffing benchmarks, patient volume, charges and other key topics.

Join us for these two webinars and learn what you need to establishg and optimize a UCC practice.


  • CEOs/CFOs
  • UCC investors
  • UCC owners
  • ED directors + managers
  • Insurance providers
  • Under performing UCCs
  • Other interested parties of UCCs

Other Topics covered:

     Customer Focus

     Patient Satisfaction & Throughput

     Patient Registration, Eligibility & POS Collections

     - Using electronics to our advantage

     EMR & Provider Documentation

     - Best practices in documentation

     Billing & Collections

     - What are the metrics of excellent performance?

     Optimizing Staffing

     - Adjust staffing to patient arrival times

     Controlling Expenses

     - The role of budgeting, group purchasing, and inventory control

     Putting it all together the monthly dashboard

     - Develop a one page spreadsheet to monitor performance

The webinar is $350 for a single computer connection. You can invite as many attendees as you'd like to view the webinar at that single computer.


Mike Williams, MPH/HSA 
President, The Abaris Group
Mike has almost 40 years of experience working with hospitals and healthcare organizations on a variety of health topics including evaluating the outpatient, ED and inpatient environments. He has been a speaker for the National Association of Freestanding Ambulatory Care (NAFAC) centers and has authored several articles on the subject of UCCs.


The webinar is $350 per computer connection. You can invite as many attendees as you'd like to view the webinar from this one connection. Refunds are provided up to one week prior to the webinar. With cancellations made less than one week from the webinar, the recording will be made available.